Portal FAQs

If you notice an error in your personal information, such as address and phone number, please send us a change request through the portal. The change request can be found by clicking Profile, and then Update Profile. If you see information in your medical history that is incorrect, please notify the Health Information Management department at 918-421-8169.

Please notify the Medical Information System Software department at 918-421-8618 or at helpdesk@mrhcok. The department is available Monday through Friday, 8 am – 4:30 pm.

MyMRHC is not used to communicate medical concerns to your doctor. IF YOU ARE EXPERIENCING AN URGENT MEDICAL PROBLEM, PLEASE CALL 911 OR YOUR PHYSICIAN’S OFFICE IMMEDIATELY.

Your test results and reports are both available by clicking on the Health Record button on the portal home page. Once you click on the Health Record button you will be taken to the Health Record page where you will see a button on the right labeled Results where you will have access to your Laboratory Results and a button labeled Reports where you will have access to general radiology reports. Laboratory results are available 12 hours after it is resulted and radiology reports are available 24 hours after it is resulted will be available in MyMRHC for approximately 200 days.

You can obtain your medical records by contacting the Health Information Management department at 918 421-8169.

There are many free email services available to use. Any email service is compatible with MyMRHC. If you are looking to create a free email account, some of the more established email providers are:

• Gmail from Google (http://mail.google.com )
• Outlook.com from Microsoft (http://www.outlook.com )
• Yahoo! Mail from Yahoo (http://login.yahoo.com )

To change the email address that MyPatient Portal uses for sending activity, password reset, or other communications, please contact the Medical Information Systems Software department at 918-421-8618.

You can see information from your medical record such as laboratory and radiology test results, medications, allergies, medical history, current health issues and scheduled appointments. You may also print a Health Summary for your records.